Our unwavering belief in the quality of our products is at the core of Pharmloids. Your happiness with your purchase is our primary goal. If, by any chance, you find yourself less than delighted with your order, we genuinely want to hear about it. Please see our Returns and Refunds Policy.

Cancelling your order at Pharmloids is hassle-free. If you wish to cancel your order before shipment, simply navigate to your Account section and select “cancel order.” In the event that your order has already been shipped, don’t worry. Contact our Customer Care at +91-94172-63334 (Operating Hours: 10 am – 6 pm IST)

To check if your order qualifies for a return, please refer to our Returns and Refunds Policy. For prepaid orders not yet shipped, cancellations are swiftly processed within 24 hours, and refunds follow your bank’s usual timeline, typically within 10 business days.

Once your order has been delivered, we can only accept return requests that align with our Returns and Refunds Policy. If you have any such requirements, feel free to contact our dedicated Customer Care team at +91-94172-63334 (Operating Hours: 10 am – 6 pm IST) or drop us an email at [email protected].

At Pharmloids, we prioritize prompt order processing, typically within 1 business day. We aim to provide you with a seamless shopping experience, and you can anticipate the delivery of your order within 3-7 business days. However, please note that for locations situated in remote or challenging coverage areas, the delivery may extend to 10-12 working days.

At Pharmaloid, we prioritize your satisfaction. While we take every measure to ensure accurate and efficient order fulfillment, we recognize that issues can arise. If you have any concerns about your order, please contact our Customer Care team within 7 business days of delivery. We’re committed to resolving any issues promptly and to your satisfaction.

We rely on trusted courier services for all our deliveries. Once your order is sent out, you’ll promptly receive an email containing both your package’s tracking number and the courier company responsible for handling your order. For your convenience, there is a Track Your Order tab which allows you to see the exact status of your order in real time.

We proudly serve customers across India. For all orders valued at Rs 499 or above, qualify for free domestic shipping. However, there is a flat shipping charge of Rs. 70 if your total order value is less Rs. 499.

We typically dispatch most orders within 24 hours, excluding Mondays and public holidays. You can easily track your order from your Account section. We’ve streamlined the process with a user-friendly “Track Your Order” tab, providing real-time updates on your order’s precise status.